As far as I am concerned, life is all about the connections you make. I don’t mean “knowing someone” in an industry who will put in a good word for you or having an “in” with someone at a company who will help land you a job. I mean the deep, personal connections you make with the people who are always there to help and support you on your journey.
Earlier this year I finally met my industry mentor, Benét Wilson (Aviation Queen). I first reached out to her almost two years ago, and today I’m lucky to call her my friend. We have a solid, trusting relationship and I certainly wouldn’t be where I am without her—I consider her “Hero One” in the story of my journey.
With Benét’s ongoing support and by working hard toward my goal of becoming an aviation journalist, I was brought on as contributing editor at Airways Magazine. That’s how I met “Hero Two” AKA Chris Sloan, Airways’ Managing Editor. Finally, more than a year after starting that gig, I met Chris in “real life” here in Chicago.
It’s funny, I first connected with both Benét AND Chris while living in Minneapolis… the city in which I lived for nearly all of my 31 years on this planet. However, I first met each of them in person here in Chicago as an employee of The Boeing Company—the company I’d long dreamed of working for and a place I’d never be without their help.
Yesterday, I met Chris in the lobby of Chicago’s iconic Sears—I mean WILLIS… (ugh)—Tower, where he and I toured the United Airlines National Operations Center.
Seriously, the combination of meeting Chris AND seeing the ins and outs of how United keeps their (mostly Boeing!) fleet flying was ridiculously cool. I loved it. My favorite part? Chris and I were in the social media/de-escalation area where they had huge screens displaying real-time social data, and one of the screens had on it incoming conversations that were considered “positive” interactions on Twitter.
Chris: Hey it’s you!
Chris: @thegreatplanes – that’s you!
Me: Como se WHAT!? Whoa!
I looked at the screen and saw my very tweet ABOUT this tour, and the subsequent response from Ben Bearup saying I was living my “best life” (SO TRUE!). It was pretty awesome.
Aside from that, I saw firsthand the many people who are hard at work 24/7 to keep the airline up and running… air traffic controllers, meteorologists, pilots (yes, pilots!), the Airbus team and the Boeing team, among others. I also saw more pie charts, bar graphs, numbers and maps than my geeking-out brain could even handle.
All in all, my biggest take away from that tour was that even though it is extremely frustrating if your flight gets delayed or canceled, just know that whenever something isn’t 100 percent perfect in terms of an airline’s operations (so essentially… always), there are hundreds of dedicated people working to make things right.
Yesterday was a truly great day. I’m so happy to have finally met Chris, and I so much enjoyed spending my lunch hour with the kind folks over at United. The icing on the cake was doing some work from home later that evening as the U.S. Air Force Thunderbirds zipped past my apartment window over, and over, and over again in preparation for this weekend’s Chicago Air and Water Show.
This year’s two-day event will include parachutists, fighter jets, a C-130 and even an AMERICAN AIRLINES DREAMLINER (pinch me, please). I’ll be attending the show both days, one of them on behalf of Boeing, and as I look forward to that… I think my teammate Jane best captured my excitement in her own words:
“Annie, you’re going to lose your mind.”